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Privacy Policy

Last Updated: October 19, 2026

MyTechBasket respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and share your information when you visit or make a purchase from mytechbasket.com.

MyTechBasket is operated by Galaxon Infodynamics LLP, based in India.


1. Information we collect

We may collect the following information when you visit our website, create an account, place an order or contact us:

  • Personal information: Name, email address, mobile number, billing address and shipping address.

  • Account information: Login credentials, account details and preferences.

  • Order information: Products purchased, order history, delivery details, returns and refund records.

  • Payment information: Payment method, transaction reference and payment status. Payments are processed through Easebuzz. We do not store complete payment card details.

  • Technical information: IP address, browser type, device information, cookies and website usage data.

  • Communication information: Messages, enquiries, customer support conversations and marketing preferences.

We collect information directly from you, automatically through our website, and through service providers involved in operating our store.


2. How we use your information

We use your information to:

  • Process orders, payments, invoices, deliveries, returns and refunds.

  • Create and manage customer accounts.

  • Provide customer support and respond to enquiries.

  • Send order confirmations, payment updates and delivery notifications.

  • Send promotional emails and SMS where permitted and in accordance with your choices. WhatsApp promotions may be introduced in the future.

  • Operate, maintain and improve our website and shopping experience.

  • Detect fraud, protect website security and prevent misuse.

  • Maintain business records and meet applicable legal obligations.

3. How we share your information

MyTechBasket does not sell customers’ personal information.

We may share the information necessary to provide our services with:

  • Shopify: To host and operate our online store and support order processing.

  • Easebuzz: To process payments and related transactions.

  • Communication service providers: To send customer service messages, order updates and promotional communications where applicable.

  • Technical and operational providers: To support website functionality, security and business operations.

We may also disclose information when required by law, in response to valid legal requests, or when reasonably necessary to prevent fraud, protect our rights or address security issues.

We limit information sharing to what is reasonably necessary for the relevant purpose. Service providers may process information under their own privacy terms and applicable contractual or legal obligations.


4. Cookies and analytics

Our website uses cookies and similar technologies to support essential website functions, maintain shopping carts, remember preferences and understand website usage.

We use Shopify’s built-in analytics to help understand and improve our store’s performance. We do not currently install separate Google or Meta advertising tracking pixels.

If our analytics or tracking technologies change, we will update this Policy where necessary and provide applicable privacy notices, choices or consent controls.

You can manage cookies through your browser settings. Blocking certain cookies may affect website functionality. Where consent is legally required, applicable consent controls should be provided before the relevant non-essential technologies are used.


5. Payment security

Payments on MyTechBasket are processed through Easebuzz. We do not store complete payment card details on our website.

Payment processing may be subject to the payment provider’s terms, privacy policy and security procedures. We retain relevant transaction references and payment status information to manage orders, refunds, records and customer enquiries.


6. Data security and retention

We use reasonable safeguards designed to protect personal information against unauthorized access, loss, misuse or disclosure.

We retain personal information only for as long as necessary to fulfil orders, provide customer support, maintain business and accounting records, resolve disputes and meet applicable legal obligations.

When information is no longer required, we delete it or otherwise handle it in accordance with applicable law. Some records may need to be retained for legal, accounting, security or dispute-resolution purposes.

No method of electronic storage or transmission can be guaranteed to be completely secure.


7. Your privacy rights and choices

Subject to applicable law, you may request access to, correction of or deletion of your personal information, withdraw consent where applicable, and exercise other available privacy rights.

To submit a privacy request, contact us at marketing@galaxoninfo.com. We may ask you to verify your identity before processing your request.

We will review requests and respond in accordance with applicable legal requirements. Certain information may need to be retained where required by law or necessary to resolve disputes or protect legitimate business interests.

You may opt out of promotional emails or SMS using the unsubscribe instructions provided in the communication or by contacting us. You may still receive essential messages relating to orders, payments, deliveries or customer support.


8. Third-party services

Our website relies on third-party services, including Shopify, Easebuzz and relevant communication providers, to operate our store and serve customers.

These providers may process personal information as necessary to provide their services and may be governed by their own privacy policies and terms. To learn more about how Shopify handles personal information, please review the Shopify Privacy Policy.

You can review Shopify’s privacy information through its official website. Using third-party services may also be subject to their respective terms and privacy practices.


9. Children's privacy

MyTechBasket sells electronic products and is not specifically directed at children. We do not knowingly collect children's personal information where such collection is prohibited by applicable law.

If you believe a child has provided personal information inappropriately, please contact us so we can review the matter and take appropriate action.


10. Changes to this privacy policy

We may update this Privacy Policy to reflect changes in our business, website, services, technology or applicable legal requirements.

The revised version will be published on this page with an updated “Last Updated” date. We encourage customers to review this page periodically.


11. Contact us

For questions, concerns or requests relating to this privacy policy or your personal information, contact us using the details below.

Brand: MyTechBasket
Legal Entity: Galaxon Infodynamics LLP
Website: mytechbasket.com
Privacy Contact Email: marketing@galaxoninfo.com
Phone: +91 95552 89992
Business Address: Big C Towers, 5th Floor, No.1, 14th Cross, 1st Main Road, S. R. Nagar Layout, Off Mission Road, Bengaluru, Karnataka 560027, India.

We will review and respond to privacy-related enquiries in accordance with applicable legal requirements.