Frequently asked questions for IT accessories

MyTechBasket offers a wide range of technology products, including laptops, smartphones, smartwatches, headsets, networking equipment, printers, and accessories. Each product listing includes relevant specifications, features, and warranty information to help you make an informed purchase.

We take care to ensure that orders are checked before dispatch. Product specifications, included accessories, and applicable warranty details are provided in the individual product listings.

Yes. All headphones, chargers, and IT accessories sold on MyTechBasket are genuine and original products sourced from trusted brands and suppliers. We ensure that the products listed on our website meet our quality standards and are supplied as genuine products.

Check the charger or adapter specifications against your device requirements before purchasing. Make sure the voltage, wattage, connector type, and charging standard are compatible. For USB-C chargers, also check whether your device supports USB Power Delivery (PD). If you are unsure, contact us with your device model and we can help you choose a compatible option.

Yes. All products available on MyTechBasket, including headphones and IT accessories, come with a 6-month warranty. The warranty covers eligible manufacturing defects and functional issues, subject to our warranty terms and conditions. Please refer to our Warranty Policy for complete details.

Yes. If an accessory has an eligible issue, please contact us. We will provide service or replacement as per our policy.

For complete information about eligibility, timelines, conditions, and the replacement process, please refer to our **Service & Replacement policy** available in the footer of our website.